Privacy Policy
Last updated: January 2025
1. Introduction
LSLCalc ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Australian Long Service Leave Calculator service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Name (first and last)
- Organization name
- Authentication data (managed by Clerk)
2.2 Employee Data
To calculate long service leave entitlements, you may input:
- Employee names and email addresses
- Employment start and end dates
- State/territory of employment
- Weekly pay rates
- Leave transaction history
- Department assignments
2.3 Usage Data
We automatically collect certain information when you use our service:
- Browser type and version
- Pages visited and features used
- Time and date of access
- Device information
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our service
- Calculate long service leave entitlements
- Generate reports and exports
- Process payments and manage subscriptions
- Send service-related notifications
- Improve our service and user experience
- Comply with legal obligations
4. Data Storage and Security
Your data is stored securely on servers located in Australia and/or the United States. We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL)
- Encryption of data at rest
- Regular security assessments
- Access controls and authentication
- Audit logging
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third-party services that help us operate (Clerk for authentication, Stripe for payments)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
6. Your Rights
Under Australian Privacy Law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Export your data
- Withdraw consent for marketing communications
To exercise these rights, contact us at privacy@lslcalc.com.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 7 years for legal and compliance purposes (e.g., financial records, audit logs).
8. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.
9. Third-Party Services
Our service integrates with:
- Clerk - Authentication (see Clerk Privacy Policy)
- Stripe - Payment processing (see Stripe Privacy Policy)
- Xero/MYOB - Optional payroll integrations (data synced only with your consent)
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@lslcalc.com
12. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.